Responsive
Support should be clear, timely, and easy for your team to access. We respond fast because downtime costs your business money and credibility.
About Us
Local IT Support Built Around Real Business Needs
Desert Tech Solutions is a Surprise, AZ based managed IT company with over 12 years of experience serving small businesses and law firms across the Greater Phoenix Metro.
What We Do
Structured, responsive IT support without the confusion
Desert Tech Solutions was built to provide small businesses with reliable, proactive IT support without the inconsistency that comes with reactive break-fix service. We focus on practical solutions for offices that need technology to stay stable, secure, and available every day.
We work especially well with small offices, law firms, and professional service firms that need fast support, clear communication, and a local partner who picks up the phone.
We don't wait for things to break. Our proactive approach means monitoring your systems around the clock, applying patches before vulnerabilities are exploited, and resolving issues before they become downtime. When you need help, you reach a real person who already knows your environment.
Our Values
What drives everything we do
Practical
We focus on solutions that actually reduce downtime and make day-to-day operations easier, not jargon-heavy recommendations that go nowhere.
Reliable
Our goal is to be the IT partner your business can count on every single time, whether it is a critical outage or a routine request from a new employee.
Why Desert Tech Solutions
Built for Arizona businesses that depend on technology
- Local ExpertiseWe understand the IT needs of Phoenix Metro small businesses — West Valley and East Valley — and have been serving Arizona for over 12 years.
- Flat-rate PricingNo hourly surprises. One predictable monthly rate covers helpdesk, monitoring, patching, and more so you can budget with confidence.
- Law Firm SpecialistsWe support local West Valley law firms and understand confidentiality requirements, compliance needs, and zero-downtime expectations.
- 1-Hour ResponseCritical issues get a response within 1 business hour. You are never left waiting while your business stands still.
- Enterprise-Grade ToolsAtera, Huntress, MSP360, Hudu, Microsoft Defender, Entra ID — the platforms large IT teams rely on, now accessible to your business.
- 12+ Years ExperienceNot a startup. Not a franchise. A seasoned IT professional who built Desert Tech Solutions to serve the Phoenix Metro community the right way.
Enterprise network infrastructure
Hardware management & support
The Person Behind DTS
Meet Jose Herrera Medina
Owner, founder, and the person who picks up the phone when you call.
Jose Herrera
Owner and Founder
Desert Tech Solutions LLC · Surprise, AZ
MSP Tools
Atera RMM
Huntress EDR
MSP360 Backup
Microsoft 365
Entra ID
Hudu
Active Directory
Microsoft Defender
Platforms
Windows
macOS
Linux
MS Office Suite
Git
Visual Studio Code
Development
Python
JavaScript
HTML5 / CSS3
SQL
Java
C#
Analytics and Reporting
Crystal Reports
Data Analysis
KPI Development
Data Visualization
Jose Herrera is the Owner of Desert Tech Solutions, bringing over 12 years of hands-on experience supporting businesses across both the public and private sectors. Born and raised in Phoenix, Arizona, Jose has built his career on a deep understanding of what drives business success: efficiency, adaptability, and strategic growth.
Throughout his career, he has developed a sharp ability to assess each organization's unique needs and implement tailored solutions that maximize performance and unlock new opportunities. His approach is not one size fits all. It is precise, proactive, and focused on measurable results.
Jose has a particular focus on serving Arizona law firms and professional service firms, where data security, uptime, and confidentiality are non-negotiable. His mission is clear: empower business owners to focus on what they do best while DTS ensures that everything behind the scenes runs seamlessly and is fully optimized for scalability.
His leadership style is rooted in accessibility and accountability, making him highly approachable and committed to delivering top-tier, personalized service. Under Jose's direction, DTS has become a trusted partner for businesses looking to streamline operations, strengthen their infrastructure, and position themselves for sustainable growth.
Ready to work with a local IT team that actually shows up?
Get a free 15-minute IT assessment — no pressure, no jargon, no commitment.